This program prepares the learner with the core skills necessary for a technical support position with a focus on personal computer operations. Training is emphasized in the areas of installing, maintaining, and troubleshooting personal computers and peripheral devices utilizing current industry hardware and software products. Learners also receive an orientation on IBM midrange and mainframe computer systems that are frequently integrated into corporate networks. Hands-on labs are included in the curriculum to give students exposure to current and upcoming technology.
Students successfully completing this certificate will have satisfied the requirements of the first year of the Networking Services AAS degree.
Admission Dates: Fall and Spring Semester
This credential is part of the Computer Careers department. See the Computer Careers department page for more details